Deccan Hikers and Outdoors

+91 88884 48969

info@deccanhikersandoutdoors.com

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Refund and Returns Policy

At Deccan Hikers and Outdoors, we prioritize providing exceptional service to our customers. We understand that plans can change unexpectedly, and thus, we have formulated a clear and transparent refund and return policy to cater to your needs.

Refund Policy:

– You are entitled to a 100% refund if you cancel your booking at least 2 days before the scheduled trip or event.

– Cancellations made within 2 days of the trip will not qualify for a refund.

– Refunds will be processed within 7 days from the date of cancellation.

Return Policy:

– If the merchandise or products you receive from us are damaged, defective, or not as described, you have 7 days from receipt to request a return or exchange.

– To initiate a return or exchange, please contact our customer service team within the specified timeframe.

– Returned items must be in their original condition, unused, and with all tags and packaging intact.

– Upon receipt of the returned items and verification of their condition, we will proceed with your refund or exchange.

Contact Us:

If you need to cancel a booking, initiate a return, or have any inquiries regarding our refund and return policy, please don’t hesitate to reach out to our customer service team:
Email : info@deccanhikersandoutdoors.com
Phone :+91 88884 48969
Your understanding and cooperation are greatly appreciated. Thank you for choosing Deccan Hikers and Outdoors for your adventures.